First of all, I wanted to reach out to you to let you know how delighted I am with the work your company has carried out to date on my house. The window installation done by Wayne and his team has been extremely professional and completed to the highest standard. Additionally the fascias, soffits and guttering work, completed by Darren and his team has been to an equally professional and high standard. Your team are always polite and helpful, I genuinely couldn\'t have asked for a better team and company to work with. So thank you very much.
We are very grateful and extremely impressed with your wonderful and efficient service
We are pleased to be able to write to you and to say how delighted we are with the work carried out to our house . The soffits and fascias were installed very efficiently and professionally and have improved the appearance of the house greatly. The workers were very clean and tidy who got on with the job with the minimum of fuss and were pleasant and good humoured throughout. It was a pleasure to have them around. Should we need any more work doing, we will certainly call on you.
So many people are quick to complain, but not so quick to say thank you and trust me, we are so thankful for what you guys have produced. From start to finish of this project, we have had nothing but professionalism, dedication and incredibly hard working guys here each and every day. Our home was treated like a home and not a building site, Gary, Ian and Dave were outstandingly polite, punctual and tidy and I truly couldn\'t have asked for more. The small snags we encountered along the way were dealt with at speed and again courteously. The finished conservatory is so much more than we could of possibly imagined and it still blows our minds, Kindlelight made that happen and we can\'t thank you enough. The quality of all the materials used exceeded our expectations and compared to other companies within the same arena, there is no comparison. Finally, a special mention has to go to Ian, whom has worked tirelessly throughout this build. He is a credit to the company in so many ways. His work ethic is unparalleled and his attention to detail is a rare find these days. He is undoubtedly a lovely guy and has made this whole experience a pleasure.
I would like to take this opportunity of telling you how pleased I was with the fitter, Dave, who was very pleasant and hardworking. I am also happy with the windows which look very nice.
“I would like to say a big thank you to Kindlelight for replacing our back door under warranty. The door had warped and was quite draughty. Steve, your fitter, did a great job at the initial inspection and fitting the new door. A friendly and experienced fitter. And Mia did a great job in keeping us informed of the progress of the door and booking appointments etc.”
S.G. Letchworth Garden City
The service engineer was very courteous, friendly and credit to your company.
V.L-F. Waltham Abbey
“On the 29th February 2016 we had Kindlelight install bi-folding doors in our living room. The two gentlemen Silvano and Joe were excellent and cannot praise them highly enough, the workmanship was excellent, they tidied as they went, and the finish product was beyond our expectations. A service engineer visited the day after completion for a minor adjustment who was also extremely informative and helpful. Our overall impression of the company was fantastic and would definitely recommend them to anyone. 10 out of 10 !!!!!!”
“From our initial enquiry to the final completion all the staff involved exhibited a high degree of professionalism.”
“The young men who carried out my work were polite, clean and tidy. They made the whole experience painless.”
“We had our windows, roofline, soffits, facias and guttering replaced. From our initial enquiry and meeting with Kindlelight (based in Baldock, Herts), it was a professional and positive experience. No pressure selling. They walked us through the installation, service and warranties in plane English – no jargon! The quote was extremely competitive. The team arrived on time on the date agreed. We just had the house decorated and were worried about interior wall damage. The team did a fantastic job to allay our fears and completed the installation with no damage at all to interior/exterior walls. The team were tidy – there was no mess! The after sales team did a great job in following up afterwards to check we were satisfied with the work carried out and encouraged us to call, if we were not satisfied with any aspect of the work carried out. Kindlelight exceeded our expectations in customer service. We have no hesitation in recommending Kindlelight…”
“We are happy with the doors [front and back] themselves, but especially want to express our thanks to Ian – who did such a great job of fitting them. His workmanship was first class; he took a real pride in his work and kept a neat and tidy site; and the end result is faultless. He was also a pleasure to have in our home. He is a real asset to your company. We did think that there was a lot of work for one man to do in a day, particularly as the survey required Ian to cut out a half row of bricks before he could fit both doors, which was a time-consuming task, especially when done by hand to avoid filling our house with brick dust. We appreciated Ian’s dedication in staying until after 6-30pm to finish the job, but we didn’t expect or require him to do so.”
“I would just like to say how happy we are with the folding patio doors, French doors, & kitchen door installed last week with the minimum of fuss & mess. Your installers worked professionally & tirelessly to get the job finished in 2 days.”
“The windows look lovely and suit my property perfectly. The installers were very tidy in their work.”
“I’m delighted with the product it looks very good and you’re fitter was excellent, he done a great job he explained everything very well and worked really hard.”
“I want to express our deep satisfaction in the quality of service, product and installation.”
“The bespoke lead design you successfully made looks amazing, we are so happy with the whole installation.”
R.O’C, Great Ashby
“The fitter was very hard working and very careful, laying down dust sheets to protect the carpet. His attention to detail was impeccable”
“We have been really impressed with your sustained level of effort, diligence and attention to detail.”
“The fitters did an excellent job, they were very tidy. I have already recommended 2 friends!”
D.F. Potters Bar
“the windows look really good and we noticed a difference immediately.”
“I’m amazed at how clean and good a job the fitters did. I can’t express how pleased I am.”
“We are delighted with our new windows and front door, they have made such a difference to the warmth of the bungalow and reduced the exterior noise levels dramatically, this is so noticeable as we live close to the railway”